What’s New
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Law Technology Services
The Law Technology (LT) department provides comprehensive support for faculty, staff, and students. Our services include:
Core Services:
- Classroom Technology:
- AV technology training and maintenance.
- Video and audio recording of events in Charney Hall classrooms.
- Technical Support (Tier 2):
- Troubleshooting for university-assigned computers, printers, and copiers.
- Support for SCU network resources (Camino, Zoom, Panopto).
- Support for all SCU applications (in-person and remote).
- SCU Mobile Phones (Enterprise)
Additional Services:
- Media Support:
- Verification of classroom recordings.
- Web conferencing/distance learning tools consultation and training.
- Exam Support (Tier 1):
- Support for exam-taking software during in-person and remote exams.
- Personal Technology Consultation:
- Guidance on personal technology purchases.
Requesting Support:
- Online (Recommended):
- Submit a ticket via the Law School Technology Help Desk online portal.
- Phone/Email:
- Call us at 408-554-5762 or email lawhelpdesk@scu.edu during business hours.
- In-Person (By Appointment Only):
- The Law Technology Help Desk is located in the Mabie Grand Atrium. Please submit an online ticket to schedule an appointment for in-person or remote assistance.
- Walk-in support at Charney 111 is no longer available.
Support Hours:
- Summer (By Appointment):
- Monday – Friday, 11:00 AM – 3:00 PM.
- Limited staffing during June to mid-August. Please plan accordingly.
- Academic Year (2024-2025):
- Monday – Thursday, 9:00 AM – 5:00 PM.
- Friday, 9:00 AM – 4:00 PM.
- After 5:00 PM, please contact Media Services at 408-554-4520 for classroom support.
- 1L Orientation Week:
- Onsite support will be provided in Charney Hall as needed.
- Closed:
- Weekends and University Holidays.
- Any variations to summer hours will be posted at the Law Technology Help Desk.