Get Help


Submit a Ticket Online

Use our ticket system to open a new, non-urgent request for assistance.



By Phone

(408) 554-5762

Get connected with a Support Agent for assistance with urgent issues.



In Person

Law Help Desk – Bannan Hall 137

Available M – Th from 9AM – 7:00PM, F 9AM – 5:00PM



Get Connected to WiFi

1. Connect to SCU-Student

Find and connect to SCU-Student. The password is gosantaclara (all lower case)


2. Open Your Browser

Open your favorite browser (Chrome, Firefox, or Safari) and try accessing a page.

3. Login to the Network

You will be asked for your network credentials – use the same login as GMail.

4. Install SafeConnect

Follow the instructions to install SafeConnect. Avoid quarantine – get free anti-virus software.

Still having issues getting connected? See our detailed WiFi instructions or submit a support ticket.

Links and Resources