Get Help

Online

Submit a Ticket Online

Use our ticket system to open a new, non-urgent request for assistance.

For Faculty/Staff only: QuickSupport

 

By Phone

(408) 554-5762

Get connected with a Law Help Desk Agent for assistance.

 

 

In Person

Law Help Desk – Bannan Hall 137

Fall ’17 & Spr ’18: M – Th from 9AM – 7:00PM, F 9AM – 5:00PM

Closed on Sat/Sun; Holidays

 

 

Get Connected to WiFi

1. Connect to the Student WiFi network

Find and connect to SCU-Student. The password is gosantaclara (all lower case)

2. Open Your Browser

Open your favorite browser (Chrome, Firefox, or Safari) and try accessing an external website.

3. Install SafeConnect and SCU Policy Key

If prompted, follow the instructions to install a Policy Key and SafeConnect. Restart your PC. NOTE: To avoid quarantine, make sure you have a SCU supported anti-virus application or get free anti-virus software. 

4. Log into the SafeConnect Portal

Enter you SCU Network credentials – use the same login as GMail but without the “@scu.edu”.

Still having issues getting connected? Check out University IT’s detailed WiFi instructions or contact the University IT Service Center at 408-554-5700.

** Welcome back law students! First-Year Law Students: Prepare for your Orientation Now. **

Links and Resources