Alert icon SCU IT Alerts If you have any issues with SCU Network resources (MySCU, Workday, Zoom, Eduroam, OnGuard, Panopto, Duo, etc.) , then contact the main IT Service desk at 408-554-5700 or at techdesk@scu.edu. For Tier 1 or 2 support, then contact the Law Technology Help Desk at 408-554-5762 or inquiry at lawtechhelpdesk@scu.edu. You can also visit SCU Law Faculty and Staff FAQ here.
General Information
For faculty, adjuncts, and staff, our catalog of services are:
- AV Technology Classroom training and maintenance.
- Video and audio recording of events in Charney Hall.
- Tier 2 troubleshooting services for university-assigned computers, printers, and copiers.
- Tier 2 support for SCU network resources like Camino, Zoom, and Panopto.
- Tier 2 support for any SCU applications, in-person or remote.
Additional services:
- Verification of recordings.
- Web conferencing/Distance Learning tools consultation and/or training.
- Tier 1 support for exam taking software during in-person or remote exam period.
- Consultation on personal technology purchases.
How to get support at the Law School
- Online: Create a ticket online at Law School Technology Help Desk (Recommended)
- Phone or Email: Call us during business hours at 408-554-5762 or email us at lawhelpdesk@scu.edu.
- Walk-in / Drop-in support will no longer be available in Charney 111. The Law Technology Help Desk is now located in the Mabie Grand Atrium across from the Side Bar cafe. It is recommended that you create a ticket at Law School Technology Help Desk and schedule an appointment in advance for any remote technical assistance. We do not have any Law Tech and/or Info desk staff for summer sessions (June to mid-August) so please plan accordingly. During 1L orientation week, we’ll be available in Charney as needed and then have regular hours during the fall semester.
Law School Technology Help Desk at Mabie Grand Atrium Support Hours:
- In-person support : Monday – Thursday 9am to 5pm; Friday, 9 am to 4 pm.
- Classroom support : Monday – Friday, 9am to 4:30pm, after 4:30pm, please call 408-554-4520
- Closed on Saturday and Sunday and Holidays
- Limited summer hours and will be posted at the Law Technology Help Desk