“Reputation Systems Bias in the Platform Workplace”, forthcoming article by Professor Gary Spitko

Professor Gary Spitko’s forthcoming article, “Reputation Systems Bias in the Platform Workplace,” discusses how consumer ratings systems for services such as Uber and TaskRabbit may incorporate the bias of the rater, which can impact the rating system. In his article, Professor Spitko suggests a framework for determining how service providers might mitigate reputation system bias. Download the article at http://bit.ly/GSpitko.