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2019 Silicon Valley Summer Institute: Mediating Online

July 26, 2019 @ 1:30 pm - July 28, 2019 @ 5:00 pm

Presented by the Conflict Resolution Program at Santa Clara Law

State-of-the-art theory applied to practice–in law, business, and interpersonal relationships.

Dates and Times: July 26 (1:30 – 5:30 pm); July 27 (9 am – 5 pm); July 28 (9 am – 5 pm)


Tuition: $1,095; $895 – gov/non-profit; $100 discount 30 days before program (n/a to gov/non-profit)

Tuition, due at registration, is fully refundable, minus $300 cancellation fee, up to two weeks before the course begins.

This groundbreaking Course for experienced mediators will assist participants in adapting to work online and equip them with skills and technology to launch an Online Mediation practice. This course is being offered in collaboration with Mediate.com.

Participants will:

  • Understand the differences between ADR, ODR and hybrid mediation
  • Explore ODR applications and case volumes—including e-commerce/consumer, courts, family, workplace
  • Understand when to use ODR—and when to avoid using it
  • Adapt mediation skills to online practice—as well as acquire new skills
  • Become proficient at using Online Mediation tools and platforms through hands-on training
  • Examine Online Mediation ethics and practitioner obligations
  • Create a plan for growing their online mediation caseload

In addition, participants will receive the following benefits:

  • Satisfaction of the training requirement to be included in OnlineMediators.com’s panel of mediators and eligibility to receive referrals from its ODR subscribers/customers (visit https://www.onlinemediators.com/pg12.cfm for information about the Online Mediator Certification Program)
  • One year subscription to OnlineMediators.com’s monthly ODR webinars
  • Access to state of the art software for receiving online mediation referrals and managing online cases


The Faculty are highly respected as leaders in their fields, teaching System Design and ODR throughout the U.S. and internationally. Their writings advance these disciplines in important ways: Janet, as co-author of the forthcoming System Design; and Colin is co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection (ABA Publishing 2016) and Online Dispute Resolution for Business (Jossey-Bass 2002).

Colin RuleColin Rule is Vice President of Online Dispute Resolution for Tyler Technologies. As a pioneer in ODR he helped develop the ODR systems for several Silicon Valley internet technology companies including eBay and PayPal, where he served as Director of Online Dispute Resolution from 2003 to 2011. Prior to joining Tyler, he founded Modria, the leading provider of ODR technology. Colin is Lecturer in Law at Santa Clara Law and Stanford Law School.

Clare FowlerClare Fowler serves as Managing Editor and Director of Caseload Manager at Mediate.com. Previously, Clare worked as Career Advisor at Pepperdine Dispute Resolution Department and for the University of Oregon’s Conflict and Dispute Resolution Master’s Program. Her current book project is a guidebook for HR directors dealing with high conflict employees. Clare mediates and regularly conducts trainings in the area of workplace disputes.

Janet MartinezJanet Martinez is Director of the Gould Negotiation and Mediation Program and Senior Lecturer in Law at Stanford Law School. Formerly Senior Counsel for McKesson Corp. and Senior Associate for the Consensus Building Institute, she teaches advanced negotiation, dispute system design, and ADR, and conducts research on online dispute resolution, sustainable groundwater management, and international dispute resolution.

For Information: contact Dana Curtis, Conflict Resolution Program Director, at dcurtis@scu.edu or (415) 515-8903.

MCLE: As a State Bar of California approved MCLE provider, Santa Clara Law certifies that this activity has been approved for 16.75 hours of MCLE credit, including two hours for Legal Ethics.

Accommodation: If you need reasonable accommodation to attend this event, please contact The Office of Disabilities Resources at (408) 554-4109 or disabilitiesresources@scu.edu at least 72 hours before the event.

Guarantee: The Conflict Resolution Program at Santa Clara Law guarantees the quality of its programs and will refund tuition (minus the registration fee) to any participant who is not satisfied with a course.



July 26, 2019 @ 1:30 pm
July 28, 2019 @ 5:00 pm
Event Category:


Dana Curtis


Charney Hall 101, Lawyers Lab
500 El Camino Real
Santa Clara, CA 95050 United States
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    2019 Silicon Valley Summer Institute: Mediating Online

  • July 26, 2019 @ 1:30 pm - July 28, 2019 @ 5:00 pm
  • Charney Hall 101, Lawyers Lab