Conflict Resolution Program – Executive Education Faculty

John Bates, Jr.

John Bates, Jr., is a prominent Bay Area mediator with JAMS. He has been a full time mediator since 1991, when he co-founded the Bates Edwards Group, which later merged with Endispute and then with JAMS. He has conducted several thousand mediations in 30 states in a wide range of disputes. Prior to becoming a mediator, John was a litigation partner with Cooley, Godward in San Francisco.

John has conducted over a hundred lectures and trainings on mediation and has written widely on the subject. He has been recognized for his excellence in mediation: as an “ADR Champion” by the National Law Journal; by Who’s Who Legal: California as a leading ADR practitioner; and as a Northern California Super Lawyer in the ADR category.


J.D., cum laude, University of Santa Clara School of Law ’74
B.A., with honors, University of California, Berkeley

Daniel Bowling

Daniel Bowling is mediator and conflict resolution trainer with GD Bowling Mediation of Sausalito, CA. He is a former staff attorney, mediator, and trainer for the ADR Program of the US District Court for Northern California. The Mediation Society of San Francisco honored him as the 2015 recipient of its award for “Outstanding Contribution in the Field of Mediation.” Daniel began mediating in 1986, has taught advanced and public policy mediation at LaTrobe Law School in Melbourne, Australia and Osgoode Hall School of Law, York University in Toronto, as well as negotiation at Howard and Hastings Law Schools. He has also taught advanced mediation skills in New Zealand and at the International Summer School for Business Mediation in Admont, Austria. Daniel co-founded the first mediation organization in South Carolina and served as its president for many years.

Daniel co-edited/co-authored Bringing Peace into the Room (Jossey-Bass, 2003), a book that introduced the concept of the importance of the mediator’s personal qualities to resolving conflicts, and co-authored “The Mediation Process” in A Litigator’s Guide to Effective Use of ADR in California (California CEB, 2005).

Dana Curtis

Ms. Curtis is a pioneer and leader in the Bay Area conflict resolution field. She was among the first attorneys in the country to devote her career exclusively to mediation of civil disputes, beginning her full-time practice in 1991. Since serving for four years as a Circuit Mediator on staff with the U.S. Court of Appeals for the Ninth Circuit, she has maintained a private Sausalito-based mediation practice. The Los Angeles Daily Journal has recognized her as one of the 50 “Best Neutrals” in California. The Mediation Society of San Francisco honored her for her Outstanding Contributions to the field of Mediation.

Ms. Curtis is also a respected mediation teacher. She has designed and facilitated hundreds of programs for law schools, businesses, court panels, private groups, bar associations and professional conferences throughout the United States and internationally. She continues to teach mediation for Harvard Law School’s Program on Negotiation. She has previously served as a lecturer-in-law at Stanford Law School, where she taught mediation and negotiation for ten years, and as an adjunct faculty member at Santa Clara Law, where she taught a variety of mediation courses for eight years.

Ms. Curtis is a ‘87 graduate of Santa Clara Law. Prior to becoming a mediator, Ms. Curtis served as law clerk to Associate Justice Edward A. Panelli (’53) of the California Supreme Court and practiced commercial and employment litigation with McCutchen, Doyle, Brown & Enersen in San Francisco and San Jose. Before becoming a lawyer, Ms. Curtis taught public school in Idaho, where she directed a program for school-age parents and was honored as a national teacher of the year.


J.D., Santa Clara University School of Law, ’87
M.A., University of Idaho
B.A., University of Montana

Hon. Jamie Jacobs-May (Ret.)

Judge Jacobs-May is a sought-after mediator with JAMS in San Jose, where she mediates substantively and emotionally complex disputes in a variety of practice areas, including business and contract matters, class actions, employment, wage and hour, probate, professional liability, and personal injury. Before becoming a lawyer, Judge Jacobs-May served 21 years as judge of the Santa Clara County Superior Court.

Judge Jacobs-May is also in demand as a speaker, teaching nationally and internationally on negotiation and mediation, including at the University of Tartu, Estonia, and the University of California Berkeley School of Law, where she serves as an adjunct professor.

Judge Jacobs-May is Consultant to the California Judges Bench Books on Civil Proceedings: Before Trial, Trial, after Trial and Discovery. She is a past member of the Judicial Council of California and the CACI Advisory Committee, responsible for drafting civil jury instructions; and past chair of the Civil and Small Claims Advisory Committee. Among her numerous honors are: “Rising Star,” Top California Neutrals List, Daily Journal; Best Mediator listing of California’s Best Legal Service Providers, The Recorder, 2012; Top 100 Women of Influence, San Jose Business Journal; Judge of the Year, Santa Clara County Trial Lawyers Association; and Senior Fellow, American Leadership Forum, a national non-profit organization which selects leaders from the public, private, and non-profit sectors to work on public issues.

Before becoming a judge, she practiced law with the Santa Clara County Counsel office, the Berliner, Cohen law firm in San Jose, and the California Attorney General’s Office.

Lisa Kloppenberg

Lisa Kloppenberg, Dean and Professor of Law at Santa Clara University School of Law, is a well-known expert in Appropriate Dispute Resolution and Constitutional Law. She is the co-author of a popular text teaching law students to be effective advocates in negotiation, mediation and arbitration. At Santa Clara Law, Dean Kloppenberg is fostering the move toward a more competency-based curriculum and providing more opportunities for students to develop critical lawyering skills, including conflict resolution lawyering skills, while promoting more engagement with Silicon Valley. Prior to her appointment as Dean in 2013, Kloppenberg served as Dean and Professor of Law at the University of Dayton School of Law from 2001-2011, where she received national recognition for championing the “Lawyer as Problem Solver” curricular reform and a unique accelerated option for legal studies.

A West Coast native, Dean Kloppenberg received her B.A. from the University of Southern California and her J.D. from the University of Southern California Law Center where she was Editor-in-Chief of the Southern California Law Review. After graduation, Dean Kloppenberg clerked for the Honorable Dorothy Wright Nelson of the U.S. Court of Appeals for the Ninth Circuit, one of the leading advocates for ADR options in the justice system. Kloppenberg then became an attorney with Kaye, Scholer, Fierman, Hays & Handler in Washington, D.C. where she was involved with litigation, arbitration, and mediation of a variety of domestic and international disputes. She worked with Ken Feinberg, a prominent mediator in complex matters and designer of conflict resolution systems.

Kloppenberg returned to the West Coast to teach at the University of Oregon, where she served as a Law faculty member for nearly 10 years. She also co-founded and directed the School’s Appropriate Dispute Resolution Program and earned tenure with work focused on Constitutional Law and Federal Courts.

Dean Kloppenberg is active with numerous academic and professional organizations including the American Bar Association, the Law School Admission Council, and the Association of American Law Schools.

Bomi Lee

Bomi Lee, a corporate associate at Fenwick & West, focuses her broad-based corporate technology practice primarily on representing buyers and sellers in public and private mergers and acquisitions. She has negotiated acquisition and sale documents for numerous clients, including Symantec, Airbnb, Imperva, Hewlett-Packard Company and Coinbase. Bomi also represents public and private companies on corporate governance matters and in a variety of other complex transactions, including capital market transactions, syndicated bank financings, leveraged finance and secured transactions.


J.D., Yale Law School
B.A., English Language and Literature, Ewha Woman’s University, Seoul, Korea, magna cum laude

Janet Martinez

Janet Martinez is the Director of Stanford Law School’s Gould Negotiation and Mediation Program; Co-Director, Gould Alternative Dispute Resolution Research Initiative. She focuses her research and consulting on the lawyer’s role in negotiation, domestically and internationally; conflict resolution system design; online dispute resolution; facilitation of public disputes, particularly in the fields of international trade and the environment; negotiation and consensus-building training; and negotiation curriculum development for clients in the public, private, and nonprofit sectors.

In addition, Janet is a senior consultant at the Consensus Building Institute in Cambridge, Mass., a nonprofit institution whose mission is to improve conflict resolution, and a consultant at Lax Sebenius, a negotiation consulting firm in Concord, Mass. Before joining the Stanford Law School faculty in 2002, she did research, writing, and teaching in various aspects of negotiation at Harvard University’s graduate schools of business, law, and government and was senior counsel for the McKesson Corporation.


B.S., Washington State University
J.D. Golden Gate University School of Law
M.P.A., Harvard University Graduate School of Arts and Sciences
Ph.D., Massachusetts Institute of Technology

Ralph Pais

Ralph Pais is a partner in the Mountain View, CA, law firm Fenwick & West. He has extensive experience counseling clients at all stages of their growth in the commercialization of their intellectual property and associated business transactions. He has helped develop model agreements and negotiated complex licensing, distribution, and other commercial agreements for software, SaaS, media, semiconductor, life sciences, and medical device companies. Ralph is also deeply involved in the intellectual property and commercial contract aspects of the Fenwick’s M & A practice. He has worked on numerous Dropbox acquisitions, more than 50 Facebook acquisitions, as well as other buy-side transactions and numerous sell side matters, including the sale of Cepheid to Danaher, sale of to WalMart, sale of Quip to and sale of Responsys to Oracle.

In addition to his legal practice, Ralph founded and ran Fenwick’s interim staffing business FLEXbyFenwick for more than 5 years, as well as developed the firm’s DMR program, an internal discovery and diligence team that has evolved into an expanded staff attorney program​. He is involved in other aspects of innovation within the firm focusing on means to develop new or improved ways of delivering client services to address their needs. Ralph is also responsible for Fenwick’s professional development program and coordinating and expanding its international activities. Ralph served as one of the firm’s managing partners in 2004 and 2005.

Ralph previously served as Consul of the Netherlands for Northern California for 16 years, was general counsel to a privately-owned food supplement and cosmetics company, and taught courses on negotiations and advanced negotiations at Stanford Law School from 2001 to 2011 and a course on legal issues for entrepreneurs at the San Francisco campus of the Wharton School during in 2011.​​


B.A., Colorado College
J.D., Santa Clara University School of Law ’74

Colin Rule

Colin Rule, Vice President of Online Dispute Resolution for Tyler Technologies, has worked in the dispute resolution field for more than 25 years as a mediator, trainer, and consultant. As a pioneer in ODR, he helped to develop the ODR systems for several Silicon Valley internet technology companies, including eBay and PayPal, where he served as Director of Online Dispute Resolution from 2003 to 2011. Colin founded, the leading ODR technology provider, which was acquired by Tyler in 2017. He co-founded one of the first online dispute resolution companies, Online Resolution, in 2000, and he has worked at the National Institute for Dispute Resolution (now the Association for Conflict Resolution), the Consensus Building Institute, and He blogs at

Colin is currently Co-Chair of the Advisory Board of the National Center for Technology and Dispute Resolution at UMass-Amherst and a Non-Resident Fellow at the Gould Center for Conflict Resolution at Stanford Law School. As an accomplished author, Colin has published two books, Online Dispute Resolution for Business and The New Handshake: Online Dispute Resolution and the Future of Consumer Protection. His numerous articles and talks are available at

Colin has presented and trained throughout Europe and North America and has lectured and taught at UMass-Amherst, Harvard, Yale, Stanford, Pepperdine, Southern Methodist University, and Santa Clara University. Colin holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, and a B.A. from Haverford College.