The Law Technology department provides a list of services to the Law School student community.

At the Law Help Desk, you can get help with your laptop and other computing needs:

  • Smart Print printer setup, configuration, and tutorial.
  • WiFi troubleshooting. (For all SCU network account issues, please contact Academic Technology’s IT Service Desk)
  • Anti-virus software setup, configuration, and/or trouble-shooting.
  • Exam software (Examsoft) registration, setup, tutorial and/or basic trouble-shooting
  • Computer laptop recommendations

 

** Please note that Law Help Desk is not an authorized service/warranty repair center, but we’ll help you diagnose your issue as best as we can**

*For computers that are still under warranty, we will help troubleshoot the possible cause and then recommend that you work with your Original Equipment Manufacture (OEM) and/or vendor for further support so your warranty is not voided.

*For non-warranty computers, a sit-down consultation with a Law Technology staff will be required to discuss repair options or recommendations.

For faculty and staff, we offer these additional services, such as:

  • Video and audio recording of classes (Only if requested by Professor)
  • Online availability of recordings
  • In-class support for media playback

 How to get support at the Law School…

  • Online: Create a ticket online at Law School Help Desk (Recommended)
  • Phone or E-Mail: Call us during business hours at 408-554-5762 or E-Mail @ lawhelpdesk@scu.edu.
  • Walk-in Support during normal business hours: The Law School Help Desk is located in Bannan Hall 137

Law School Helpdesk Support Hours (Bannan Hall 137):

  • Monday – Thursday, 9 am to 7 pm.
  • Fridays, 9 am to 5:00 pm.
  • Closed on Saturday, Sunday & Holidays
  • Summer (2017: 5/22 to 8/4): M-W (10am-6pm); TH-F (10am-5pm)