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Refund Policy (effective 11/9/2017)
For those registered after 11/9/2017, a full refund, if you are unable to attend, is available until 11:59pm on Friday, 1/19/2018. For those registered prior to 11/9/2017, a full refund, if you are unable to attend, is available. To cancel your registration, and request a refund, please email Dorice Kunis at email@example.com.
This conference will explore how Internet companies operationalize the moderation and removal of third party/user-generated content (UGC). UGC services routinely say that moderating and removing content is hard and expensive. This conference will explain the operational challenges and how companies are trying to solve them.
Speakers and Schedule (Tentative)
***everything is subject to change***
|8:40 am||Registration and Continental Breakfast|
|9:10 am||Welcome and Introduction, including introductory remarks by Senator Ron Wyden (tentative)|
|9:30 am||Legal Overview
Eric Goldman, Santa Clara Law
Daphne Keller, Center for Internet and Society, Stanford Law School
|10:00 am||Overview of Each Company’s Operations
Each company will describe their content moderation and removal operations, such as org charts, department names and job titles, headcount, who determines the policies, escalation paths, and “best practice” tips.
[we will take a brief break between the Facebook and Google speakers]
Lunchtime panel: The History and Future of Content Moderation featuring Charlotte Willner and Nicole Wong.
|1:20 pm||Session A: Employee/Contractor Hiring, Training and Mental Well-being
|2:20 pm||Session B: Humans vs. Machines
|3:35 pm||Session C: In-sourcing to Employees vs. Outsourcing to the Community or Vendors
|4:35 pm||Session D: Transparency and Appeals
|5:30 pm||Closing Remarks|
CLE: This event will qualify for 6.25 hours of CLE. Santa Clara Law is a State Bar of California approved MCLE provider.
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Marketing (Non-Financial) Co-Sponsors:
- Center for Democracy & Technology
- Center for Internet and Society at Stanford Law School
- Electronic Frontier Foundation
- Internet Association
- Internet and Privacy Law Committee, Business Law Section, California State Bar
- Markkula Center for Applied Ethics at Santa Clara University
- New America’s Open Technology Institute
- Niskanen Center
- The Takedown Project